Trying to play songs using Xbox Music with my Surface RT.The songs will start to play then error out with the following:
Can’t play because the item’s file format is not supported. Check the store to see if this item is available there
You need to uninstall and reinstall music app.To do this:-
- Find the Music app which you want to remove on the Start screen or with Search
- Swipe down to select the Music app or right click on it. When you do this, app commands appear at the bottom of the screen.
- Tap or click Uninstall.
- From the Start screen, open Store.
- Type Music
- Touch Store.
- Touch Music in the store.
- Touch Install.