WMP12 crashes after installing the update


WMP12 has stopped working.Windows will close the program and notify you if a solution is available.This just started happening today, didn’t install anything to my knowledge. I tried uninstalling and  reinstalling but it didn’t help either.

The Event Viewer  shows:-

problem Event Name: BEX,

Fault Module Name: StackHash_0a9e
There are reports that this may happen after the installation of an update.According to the KB Article or update   (File name Windows6.1-KB2670838-x64.msu  and Windows6.1-KB2670838-x86.msu) it improves:-

  • H.264 Video Decoder
  • JPEG XR codec   etc etc
Uninstalling the above update   fixes the problem.

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