“TV setup cannot continue…TV setup has encountered a serious problem…”


I have upgraded my operating system from windows xp to windows 7,32bit.I have two aver media tv tuners installed.Regardless of choosing auto or manual setup the TV Signal Configuration always seems to fail. It again shows me the ATSC tuner, I hit ‘next’ to confirm & it then displays the following error:

“TV setup cannot continue…TV setup has encountered a serious problem. Select finish to exit, then try again, if this problem persists, restart WMC or the computer.”


1.Close WMC.

2.Go to C:\ProgramData\Microsoft\eHome\mcepg2-0.db and C:\ProgramData\Microsoft\eHome\mcepg2-1.db
3.Delete the folders C:\ProgramData\Microsoft\eHome\mcepg2-0 and C:\ProgramData\Microsoft\eHome\mcepg2-1
5.Open WMC

6.Scan Live TV.


2 thoughts on ““TV setup cannot continue…TV setup has encountered a serious problem…”

  1. Like so many others I have repeatedly lost the TV channels in Windows Media Center, sometimes it seems, after applying Microsoft updates! So far all the suggestions I’ve found on the internet have not resolved this serious issue for me.
    If it hangs trying to download the setup, running the command “C:\Windows\ehome\mcupdate.exe -manual -nogc –p” whilst WMC is waiting then frees it. However, then it just returns the error: “TV Setup has encountered a serious problem… ”.
    I’ve now finally located the cause and I have not found it mentioned anywhere on the internet. Since there have seen many other unresolved cases I thought I would share my findings. In my case it has been caused by the Task Scheduler! To check if that may be the issue on your PC just open Task Scheduler by either typing “task” in the Start Menu search bar, or by opening All Programs – Accessories – System Tools. If you get an error message along the lines of: “The selected task “{0}” no longer exists. To see the current tasks, click Refresh” it may be the cause of your WMC problem. Anyhow this is what I did to resolve it using a combination of some suggestions found on the internet:
    Firstly this should remove the Task Scheduler error(s).
    1. Open the Registry Editor.
    2. Go to the following: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing\SCM\Regular.
    3. Add/Change the following value
    a. Name = TracingDisabled
    b. Type = REG_DWORD
    c. Value Data = 0
    4. Reboot the PC
    Secondly uninstall Windows Media Center by:
    1. Going to Control Panel – Programs and Features, and click “Turn Windows Features on or off”.
    2. Click on ‘+’ by Media Features and untick Windows Media Center.
    3. Reboot as instructed.
    4. After restarting delete the contents of folder “C:\ProgramData\Microsoft\eHome\” but not the folder itself.
    Thirdly re-open the Task Scheduler and verify that you no longer get the “The selected task “{0}” no longer exists” error.
    1. Now click on Task Scheduler Libary, Microsoft, Windows, Media Center Click on Media center and all the relevant tasks should open.
    2. Look for Recovery Task and highlight it.
    3. From the Action menu choose Run and it should soon start running.
    Now open Windows Media Center and it will start as a new install. Choose express set-up and then continue to TV Set-up Tuners.
    Finally, if like me you do not leave your PC on overnight, you may want to return to the Task Scheduler and change the trigger time of mcupdate_scheduled from the default of 2am each day!

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