When I click on find album info the window opens and the little world in the upper left hand corner spins a couple times then stops and nothing opens.
A.Delete Temporary Internet Files.
B.Delete Media Player folder.
1. Exit Windows Media Player.
2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.
3. Select the Media Player folder, and then click Delete on the File menu.
4. Restart Windows Media Player.