Find Album Info Not Working in WMP12

Problem:

When I click on find album info the window opens and the little world in the upper left hand corner spins a couple times then stops and nothing opens.

 

Resolution:

A.Delete Temporary Internet Files.

 

B.Delete Media Player folder.

1. Exit Windows Media Player.

2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

3. Select the Media Player folder, and then click Delete on the File menu.

4. Restart Windows Media Player.

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