Can Not Download Videos On Surface Pro 3


Running Windows 8.1 and I can’t download my purchased videos on my Surface Pro 3. It gives me an error message 0xc00d36b2.


1.Firstly check how much space does your Surface Pro 3 have left available.

2.Create a new folder on the desktop. Open Xbox Video App, move to Settings>Preferences>Choose where we look for videos on this PC and add that new folder, but remove all other folders.  See if your video purchase then downloads.


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