To download the recovery image, you’ll need a USB drive. For Surface RT and Surface 2, your USB should be at least 8 GB in size. For Surface Pro models, your USB should be at least 16 GB.
1. Sign in
2. Select Your Surface and enter the serial number.
3. Download the Surface recovery image
4. Create the recovery drive
5. Use the recovery drive to refresh or reset Surface
Check the details Here