Microsoft Surface Diagnostic Toolkit for Business (SDT)

The Microsoft Surface Diagnostic Toolkit for Business (SDT) enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices. You can run a range of diagnostic tests and software repairs in addition to obtaining device health insights and guidance for resolving issues.

The following Surface devices are supported:

  • Surface Pro 6
  • Surface Laptop 2
  • Surface Go
  • Surface Go with LTE
  • Surface Book 2
  • Surface Pro with LTE Advanced (Model 1807)
  • Surface Pro (Model 1796)
  • Surface Laptop
  • Surface Studio
  • Surface Studio 2
  • Surface Book
  • Surface Pro 4
  • Surface 3 LTE
  • Surface 3
  • Surface Pro 3

You may also download Surface Tools for IT where SDT is included.

To know how to install check it here

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Surface Book October Update

The following updates are available for all Surface Book devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Intel(R) – Media – 10.25.0.10 Intel(R) Display Audio – Sound, video, and game controllers

  • 10.25.0.10 resolves battery consumption issue associated with Windows 10 October update (version 1809).

Surface updates are released in stages – not every Surface will receive the update at the same time, but it’ll be delivered to all devices. If you haven’t received an update, see Install Surface and Windows updates.

Surface Headphones

Pre-Order starts 11/15, Ships from 11/19

Here are the detailed specs. for new Surface Headphones:

Tech specs

Dimensions
Length: 8.03” (204 mm)
Width: 7.68” (195 mm)
Depth: 1.89” (48 mm)
Weight 0.64 lbs
Exterior
Color: Light Gray
Frequency response 20 – 20kHz
Noise cancellation
Up to 30 dB for active noise cancellation
Up to 40 dB for passive noise cancellation
Speaker 40 mm Free Edge driver
Sound pressure level output
Up to 115 dB (1kHz, 1Vrms via cable connector with power on)
Up to 115 dB (1kHz, 0dBFS over Bluetooth connection)
Charging Full charge in less than 2 hours
Battery life Up to 15 hours (with music playback over Bluetooth, ANC on, hands-free Cortana1 enabled)2
USB cord length 1.5 m
Audio cable length 1.2 m
Inputs
USB-C connector
3.5 mm audio connector
Compatibility Windows 10, iOS, Android, MacOS
Buttons/controls Power button, Mute button, Volume dial (right ear), Noise Cancellation dial (left ear)
What’s in the box
Surface Headphones
Carrying case
USB cable
Audio cable
Quick start guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
[1] Cortana available in select markets; experience may vary by region and device.
[2] Up to 15 hours of battery life when connected via Bluetooth with active noise cancellation on. Battery life varies with usage and settings.
[3] Pairing functionality requires Windows 10 Spring Creators Update.

 

Surface Book August update

Aug 21 release

The following updates are available for all Surface Book devices on Windows 10 Fall Creators Update, build 1709 or greater:

Windows Update History Name Device Manager Name
Intel – Camera – 30.15063.6.6082 Intel(R) AVStream Camera 2500 – Camera

  • 30.15063.6.6082 improves system stability.
Intel Corporation – Display – 24.20.100.6136 Intel(R) HD Graphics 520 – Display adapters

  • 24.20.100.6136 improves system stability.
NVIDIA – Display – 23.21.13.9140 NVIDIA GeForce GPU – Display adapters

  • 23.21.13.9140 improves graphics performance.
Surface – Firmware – 11.8.50.3448 Surface Management Engine – Firmware

  • 11.8.50.3448 improves system stability.
Surface – Firmware – 91.2289.769.0 Surface UEFI – Firmware

  • 91.2289.769.0 resolves potential security vulnerabilities, including Microsoft Security Advisory 180012 and 180013
Intel Corporation – HIDClass – 1.2.0.100 Intel(R) Precise Touch Device – Human Interface Devices

  • 1.2.0.100 improves system stability.
Intel(R) Corporation – Media – 10.25.0.8 Intel(R) Display Audio – Sound, video and game controllers

  • 10.25.0.8 improves system stability.
Intel Corporation – System – 30.15063.6.6082 Microsoft Control Logic – System

  • 30.15063.6.6082 improves system stability.
Intel Corporation – System – 30.15063.6.6082 Intel(R) CSI2 Host Controller – System

  • 30.15063.6.6082 improves system stability.
Intel – System – 30.15063.6.6082 Intel(R) Imaging Signal Processor 2500 – System

  • 30.15063.6.6082 improves system stability.
Intel – System – 11.7.0.1057 Intel(R) Management Engine Interface – System

  • 11.7.0.1057 improves system stability.
Intel Corporation – System – 30.100.1725.1 Intel(R) Serial IO 12C Host Controller – System

  • 30.100.1725.1 improves system stability.
Intel(R) Corporation – System – 9.21.0.3347 Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller – System

  • 9.21.0.3347 improves system stability.
Intel(R) Corporation – System – 9.21.0.3347 Intel(R) Smart Sound Technology (Intel(R) SST) OED – System

9.21.0.3347 improves system stability.

Intel Corporation – System – 30.15063.6.6082 Microsoft Camera Front– System

  • 30.15063.6.6082 improves system stability.
Intel Corporation – System – 30.15063.6.6082 Microsoft Camera Rear – System

  • 30.15063.6.6082 improves system stability.
Intel Corporation – System – 30.15063.6.6082 Microsoft IR Camera Front – System

  • 30.15063.6.6082 improves system stability

How to get Updates:

Updates are installed automatically on Surface through Windows Update.

Because updates are cumulative, when you install the latest update, you’ll also get all the previous updates if your Surface doesn’t have them already. Only updates that apply to Surface will be downloaded and installed.

You can also install updates manually:

  1. Go to Start , and select Settings Update & security > Windows Update.
  2. Select Check for updates. Install any available updates.
  3. Select Restart now if prompted.

How To Put Your Signature On A Word Or A PDF Document Using Surface Pen

In many cases You need to put your signature on a word or a  pdf document. If You are using Surface devices then things become very easy.

  • Open the desired word document.
  • Tap on Draw
  • Select the size and color.
  • Sign Your name on the document. If there is something wrong You can always use the eraser of your Surface pen.
  • Tap on File
  • Select Share
  • Select Email
  • Select Send as PDF

Surface Touchscreen Troubleshooting

Check the display panel carefully. If the glass on your Surface touchscreen is cracked or broken, touch may not work.

Sometimes it has been found that if you have trouble touching just the item you want, consider using a Surface Pen or another capacitive stylus.

Clean your Surface display panel with a soft, lint-free cloth dampened with water or eyeglass cleaner. But never spray directly on panel.

Sometimes non-responsive screens back to normal after a simple restart.

Uninstall and reinstall Touch Screen driver via device manager. Make sure the related driver is the latest one.

  • Open device manager
  • Locate Human Interface Devices.
  • Right click on HID-compliant touch screen > Uninstall

Calibration is another tool which is used for Touchscreen troubleshoot.

  • Type Calibrate in the search box
  • use the arrow keys to highlight Calibrate the screen for pen or touch input, and then press Enter.
  • There is a Reset button which can be used to get factory settings.

Make sure that your Surface is not adjacent to  other electronic devices ,which can interfere with the touchscreen or make the cursor on your Surface move around unexpectedly.