After installing the Windows 10 Creators Update the closing and opening of some notebooks may end in black screens.
This is a graphic card driver related issue. The laptops with Nvidia GeForce graphic cards show this kind of behavior after installing Windows 10 Creator Update. Nvidia has come out with a fix. GeForce Hot Fix driver version 381.78 that addresses the following:
Fixes Windows 10 Creators Update booting to a black screen on certain notebooks
The updated display driver is also being released to the affected devices through Windows Update
My laptop is running Windows 10. Since yesterday it is booting to a black screen. I can’t see the mouse cursor.
Download the Windows 10 ISO and create a Media Creation tool and then perform Repair install:
Visit the following link:
Insert the Windows 10 installation DVD in the DVD ROM and restart your computer.
- After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text “Press any key to boot from DVD“. Press any key.
- Select the correct time and Keyboard type.
- Click Repair your computer in the lower left corner.
Once the repair installation is over, make sure to update the system via Windows update. You may also update graphic card driver from the support site of your laptop manufacturer or graphic card manufacturer.
I have upgrade from Windows 7.1 to Windows 10, now I am getting a black screen without any cursor.
Firstly check if you are facing the same issue in Safe mode or not. It seems to be a graphic card driver related issue. To fix this:
- Log out and go to the sign in screen.
- Hold down the shift key on your keyboard while clicking the Power button on the screen.
- Continue to hold down the shift key while clicking Restart.
- Continue to hold down the shift key until the Advanced Recovery Options menu appears.
- Click Troubleshoot
- Click Advanced options
- Click Startup Settings
- Click Restart
- Press (4) to Enable Safe Mode
- Wait while Windows 10 starts in safe mode.
- Log in
- Press Windows key + X to launch Start menu.
- Click Device Manager
- Expand Display Adapter
- Right click your Display adapter and click Uninstall
- Close Device Manager
- Reboot your System.
After the restart Windows will detect the Graphic Card Driver. Now try to update the same through the website of the manufacturer.
Make sure you have installed all the updates via Windows Update.