Problem:
I attempted to download the latest version of QuickBooks, and when I contacted their customer service, they informed me that there’s a problem with my computer, likely related to the installer
Resolution:
- Press Windows key + R to open the Run menu
- Type services.msc and press Enter
- Scroll down to find “Windows Installer”
- Right-click on “Windows Installer”
- Select “Start”
- Set “Startup type” to “Manual”
- Click Ok.
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- Open Command Prompt and type:
- Type msiexec /unregister, press Enter.
- Type msiexec /regserver, press Enter.
- Restart your PC.
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- Download the latest version (1.6.0.8) of the QuickBooks Tool Hub.
- Open the file
- Follow the on-screen steps to install.
- Once done, select the QuickBooks Tool Hub app on your Windows desktop to open it
- The hub gives you quick access to problem solving tools.
- Click on Installation Issues tab
- Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
- When the tool finishes, restart your computer
- Update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security update.