Problem:
Have you recently clicked the power button in your Windows Start menu only to see the frustrating message ‘There are currently no power options available’? This common Windows issue can leave you unable to access Sleep, Hibernate, Shutdown, or Restart options through the normal interface. While alarming at first, this problem typically doesn’t indicate hardware failure or user error—it’s usually caused by Windows updates, corrupted power settings, or Group Policy conflicts. In this guide, we’ll walk you through several proven solutions to restore your power options and get your Surface (or any Windows device) back to normal.
Resolution:
Restart Windows Explorer:
open Task Manager, find “Windows Explorer” in the list, right-click it and select “Restart”.
Run Power Troubleshooter – Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Power, and run it.
Press Win+R, type gpedit.msc, navigate to Computer Configuration > Administrative Templates > Start Menu and Taskbar, and make sure “Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands” is set to “Not Configured” or “Disabled”.
Reset power settings – Open Command Prompt as administrator and run:
powercfg -restoredefaultschemes
Re-register the power button: Open Command Prompt as administrator and run:
powercfg /hibernate off
powercfg /hibernate on
Make sure Windows is updated.
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