Keyboard is not working in Surface Pro

Problem:

The Surface Pro Keyboard is not working.

Resolution:

Open Device Manager:

• Press Windows + X
• Open Device Manager
• Expand:

Keyboards

Human Interface Devices

• If you see:

Yellow warning sign → Right click → Uninstall → Restart

Disabled device → Right click → Enable

• If required:

Right-click every keyboard device → Uninstall device

• Then restart.
• Windows will reinstall automatically.

===

• Go to Settings → Accessibility → Keyboard
• Make sure these are OFF:

Filter Keys

Sticky Keys

Toggle Keys

• Restart after changing.

• Shut down completely
• Hold Power button for 20 seconds
• Release
• Wait 10 seconds
• Turn back on
• Shut down
• Hold Power + Volume Up for 15 seconds
• Release
• Wait 10 seconds

====

• Boot normally
• Shut down
• Hold Volume Up
• Press Power
• Keep holding Volume Up until UEFI screen appears
• Try typing there.
• If keyboard works in UEFI:

 Windows driver issue

• If keyboard does NOT work in UEFI:

           Hardware / Type Cover failure

• You may also test the same with an external keyboard.

The Battery Icon is missing in Surface Pro.

Problem: The Battery Icon is missing in Surface Pro.

Resolution:

• Firstly, run Surface Diagnostic Tool Kit
• Open Device Manager. In Start Search type Device Manager and hit the Enter key to open.

          Expand Batteries

          You should see:

1. Microsoft AC Adapter
2. Microsoft ACPI Compliant Control Method Battery

1.        If Batteries section is missing → driver corruption
2.        If Surface Battery is missing → embedded controller issue

If both are present → icon service problem

Right-click Microsoft AC Adapter → Uninstall device

Right-click Microsoft Surface Battery → Uninstall device

Restart the Surface

=====

• Shut down completely
•  Hold Power button for 20 seconds
• Release
• Wait 10 seconds
• Turn it back on

If that doesn’t work:

• Shut down
• Hold Power + Volume Up together for 15 seconds
• Release
• Wait 10 seconds
• Start normally
• Go to Settings → Personalization → Taskbar
• Click Other system tray icons
• Make sure Power is ON

=====

• Open Command Prompt as Admin and copy-paste:

                 powercfg /restoredefaultschemes

• In Start Search type Gpedit.msc and hit the Enter key to open Group Policy Editor.
• Under User Configuration > Administrative Templates > Start Menu and Taskbar > Scroll down to Remove the battery meter > Double click on it > Set the policy to either Not configured or, Disabled. Click Apply/OK. Reboot.