Why do my USB Headset might not be working while the Bluetooth connection works

Problem:

USB headset doesn’t work with USB connection but it only works with Bluetooth connection.

Resolution:

  • Firstly check, if there is any physical damage USB connector or the headset itself.
  • You may try a different USB port.
  • Right-click the speaker icon in the taskbar
  • Select “Sounds”.
  • Go to the “Playback” tab.
  • Make sure your USB headset is set as the default device. Right-click on it and choose “Set as Default Device” if it’s not already selected.
  • Update audio driver.
  • If required-In the sound control panel – Recording – Microphone – Advanced  – uncheck the option Allow applications to take exclusive control of this device.
  • Restart
  • Fix USB-C problems in Windows

Leave a comment